In this edition of MIT SMR Connections, presented in partnership with Quadient and EDC, senior banking & technology experts will examine the evolving role of Customer Communication Management (CCM) in shaping the future of financial services.
In this edition of MIT SMR Connections, presented in partnership with Tredence, leading technology experts will examine the evolving role of Agentic AI and its practical applications in both business and government.
Governments and public sector enterprises in the Middle East are investing heavily in next-generation technologies to reshape governance and citizen services. GovTech Conclave 2025 will bring together technology leaders from the public sector to discuss the transformative potential of technology in governance.
This edition of MIT SMR Connections, presented in partnership with e& engageX, will examine how governments can leverage AI to enhance citizen experience (CX)—from streamlining digital interactions to reducing service bottlenecks and enabling data-driven decision-making. The discussion will focus on best practices for implementation, the balance between automation and human oversight, and the future of AI-driven government services.
