a day agoThe CDO's role has evolved from data oversight to leading transformation, with strategic leadership, collaboration, and innovative frameworks driving significant business value.
December 05, 2024CX leaders and innovators at the Customer Centricity Summit 2024 discussed emerging trends, roles, and strategies shaping CX in the Middle East.
December 04, 2024Despite the abundance of communication tools, gaps remain in fostering strong internal communication. Experts emphasize the importance of emotional intelligence in addressing overwhelm in an increasingly connected world.
November 25, 2024Michel Ghorayeb, Managing Director of SAS UAE, shares insights on fostering an AI-driven culture and strategies for integrating AI and analytics into organizational operations.
November 22, 2024Behind every failure is a team of people who were afraid to dissent and debate. But research shows that leaders can take specific actions to elicit constructive challenges.
November 19, 2024Speech technologies, such as those that soften accents and filter out emotions, can strip away vital vocal cues and hinder authentic communication.
November 15, 2024The best way for leaders to develop employee engagement is through personal connection. This requires purposeful strategies in a virtual setting.