Communication

This excerpt from the new book From Intention to Impact explores the power of using discovery groups to facilitate frank workplace discussions.

Research points to six best practices that can help leaders regulate their own and their teams’ emotions.

Simple decisions about how to use collaboration tools can set teams on a path toward either incremental or breakthrough innovations.

To define what baseline result you’re after — that is, what action you want people to take after they walk away from your talk — it helps to know your audience.

How can leaders speak about reskilling programs in ways that motivate people to act? Apply this advice gleaned from an experiment at Vodafone.