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Analytics & Business Intelligence

Six Signs of a Successful Chief Experience Officer

A winning CXO plays a crucial role in influencing customer satisfaction and company success.

Amelia Dunlop

July 29, 2024

Strategy

How Smart Products Create Connected Customers

The data streams generated by customers using smart, connected products can lead to new products and services.

Mohan Subramaniam

July 05, 2023

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Building Human Connection in a Remote World

3 days ago The best way for leaders to develop employee engagement is through personal connection. This requires purposeful strategies in a virtual setting.

These are the winners of Customer Centricity Awards 2024

5 days ago The 2024 CX Awards spotlighted exceptional achievements within seven sectors, recognizing organizations that have set a benchmark in delivering outstanding customer experiences

AI's Role in Business Transformation: Overcoming Challenges and Driving Growth

5 days ago Experts emphasize the importance of continuous learning and adaptation as AI becomes more integrated into businesses.

CX Awards Winners 2024: Travel & Hospitality

5 days ago The 2024 CX Awards spotlighted exceptional achievements within the Travel and Hospitality sector, recognizing organizations that have set a benchmark in delivering outstanding customer experiences.

CX Awards Winners 2024: Healthcare

5 days ago The 2024 CX Awards spotlighted exceptional achievements within the Healthcare sector, recognizing organizations that have set a benchmark in delivering outstanding customer experiences.

CX Awards Winners 2024: BFSI

5 days ago The 2024 CX Awards spotlighted exceptional achievements within the BFSI (Banking, Financial Services, and Insurance) sector, recognizing organizations that have set a benchmark in delivering outstanding customer experiences.

CX Awards Winners 2024: Non-profit

5 days ago The 2024 CX Awards spotlighted exceptional achievements within the Non-profit sector, recognizing organizations that have set a benchmark in delivering outstanding customer experiences.

CX Awards Winners 2024: Manufacturing

5 days ago The 2024 CX Awards spotlighted exceptional achievements within the Manufacturing sector, recognizing organizations that have set a benchmark in delivering outstanding customer experiences.

CX Awards Winners 2024: Retail & E-Commerce

5 days ago The 2024 CX Awards spotlighted exceptional achievements within the Retail and E-Commerce sector, recognizing organizations that have set a benchmark in delivering outstanding customer experiences.

CX Awards Winners 2024: Government

5 days ago The 2024 CX Awards spotlighted exceptional achievements within the Government sector, recognizing organizations that have set a benchmark in delivering outstanding customer experiences.