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Crisis Management

From Glass Ceilings to Glass Cliffs: A Guide to Jumping, Not Falling

A “glass cliff” opportunity may be just the career boost that underrepresented leadership candidates need, but it must be approached carefully.

Keith D. Dorsey

October 12, 2023

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Building Human Connection in a Remote World

2 days ago The best way for leaders to develop employee engagement is through personal connection. This requires purposeful strategies in a virtual setting.

These are the winners of Customer Centricity Awards 2024

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CX Awards Winners 2024: Healthcare

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CX Awards Winners 2024: BFSI

4 days ago The 2024 CX Awards spotlighted exceptional achievements within the BFSI (Banking, Financial Services, and Insurance) sector, recognizing organizations that have set a benchmark in delivering outstanding customer experiences.

CX Awards Winners 2024: Non-profit

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CX Awards Winners 2024: Manufacturing

5 days ago The 2024 CX Awards spotlighted exceptional achievements within the Manufacturing sector, recognizing organizations that have set a benchmark in delivering outstanding customer experiences.

CX Awards Winners 2024: Retail & E-Commerce

5 days ago The 2024 CX Awards spotlighted exceptional achievements within the Retail and E-Commerce sector, recognizing organizations that have set a benchmark in delivering outstanding customer experiences.

CX Awards Winners 2024: Government

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