IT Governance

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AI Unlocks New Power for Employees: Are HR Leaders Ready?

As we now know from the phenomenon of ChatGPT, generative AI has the potential to unlock trapped information from thousands of sources in an organization.

Josh Bersin

December 19, 2023

Building an Organizational Approach to Responsible AI

To engineer successful digital transformation with AI, companies must embrace a new approach to the responsible use of technology.

Kay Firth-Butterfield

April 11, 2023

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Building Human Connection in a Remote World

2 days ago The best way for leaders to develop employee engagement is through personal connection. This requires purposeful strategies in a virtual setting.

These are the winners of Customer Centricity Awards 2024

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AI's Role in Business Transformation: Overcoming Challenges and Driving Growth

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CX Awards Winners 2024: Travel & Hospitality

4 days ago The 2024 CX Awards spotlighted exceptional achievements within the Travel and Hospitality sector, recognizing organizations that have set a benchmark in delivering outstanding customer experiences.

CX Awards Winners 2024: Healthcare

4 days ago The 2024 CX Awards spotlighted exceptional achievements within the Healthcare sector, recognizing organizations that have set a benchmark in delivering outstanding customer experiences.

CX Awards Winners 2024: BFSI

4 days ago The 2024 CX Awards spotlighted exceptional achievements within the BFSI (Banking, Financial Services, and Insurance) sector, recognizing organizations that have set a benchmark in delivering outstanding customer experiences.

CX Awards Winners 2024: Non-profit

4 days ago The 2024 CX Awards spotlighted exceptional achievements within the Non-profit sector, recognizing organizations that have set a benchmark in delivering outstanding customer experiences.

CX Awards Winners 2024: Manufacturing

4 days ago The 2024 CX Awards spotlighted exceptional achievements within the Manufacturing sector, recognizing organizations that have set a benchmark in delivering outstanding customer experiences.

CX Awards Winners 2024: Retail & E-Commerce

4 days ago The 2024 CX Awards spotlighted exceptional achievements within the Retail and E-Commerce sector, recognizing organizations that have set a benchmark in delivering outstanding customer experiences.

CX Awards Winners 2024: Government

4 days ago The 2024 CX Awards spotlighted exceptional achievements within the Government sector, recognizing organizations that have set a benchmark in delivering outstanding customer experiences.