There is a profitable alternative to RTO mandates. Neiman Marcus Group’s former chief people officer delivered remarkable business success using a simple premise: Give people more work flexibility — with accountability for results.
The 2024 CX Awards spotlighted exceptional achievements within the Retail and E-Commerce sector, recognizing organizations that have set a benchmark in delivering outstanding customer experiences.
Retailers can enhance customer experiences, streamline operations, and drive sustainable growth by addressing key priorities.
From virtual snowstorms to golden locker boxes, today’s thriving stores feature experiences shoppers can’t get online. Consider five successful tactics.
AI has improved speed, efficiency, and accuracy across every branch of retail business
