Automation

Experts emphasize the importance of continuous learning and adaptation as AI becomes more integrated into businesses.

Even as organizations adopt increasingly powerful LLMs, they will find it difficult to shed their reliance on humans.

Lessons from two leading hospital systems show how to overcome the obstacles to automation.

Companies from Zoom to Slack lean on the product itself to find customers, convert them to paying, and drive rapid growth in revenues and services — without adding more staff.

Successful implementation requires new competencies and ethical considerations.