Analytics & Business Intelligence
AI's Role in Business Transformation: Overcoming Challenges and Driving Growth
Experts emphasize the importance of continuous learning and adaptation as AI becomes more integrated into businesses.
Automation
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AI and Machine Learning
Will Large Language Models Really Change How Work Is Done?
Even as organizations adopt increasingly powerful LLMs, they will find it difficult to shed their reliance on humans.
Peter Cappelli, Prasanna Tambe, and Valery Yakubovich
Automation
Scaling Automation: Two Proven Paths to Success
Lessons from two leading hospital systems show how to overcome the obstacles to automation.
Ben Armstrong and Benjamin Berkowitz
AI and Machine Learning
Product-Led Growth Companies Find a New Way to Serve Customers
Companies from Zoom to Slack lean on the product itself to find customers, convert them to paying, and drive rapid growth in revenues and services — without adding more staff.
Barry Libert and Thomas H. Davenport
AI and Machine Learning
Algorithmic Management: The Role of AI in Managing Workforces
Successful implementation requires new competencies and ethical considerations.
Mohammad Hossein Jarrahi, Mareike Möhlmann, and Min Kyung Lee
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