18 hours agoDespite the abundance of communication tools, gaps remain in fostering strong internal communication. Experts emphasize the importance of emotional intelligence in addressing overwhelm in an increasingly connected world.
November 25, 2024Michel Ghorayeb, Managing Director of SAS UAE, shares insights on fostering an AI-driven culture and strategies for integrating AI and analytics into organizational operations.
November 22, 2024Behind every failure is a team of people who were afraid to dissent and debate. But research shows that leaders can take specific actions to elicit constructive challenges.
November 19, 2024Speech technologies, such as those that soften accents and filter out emotions, can strip away vital vocal cues and hinder authentic communication.
November 15, 2024The best way for leaders to develop employee engagement is through personal connection. This requires purposeful strategies in a virtual setting.
November 13, 2024The 2024 CX Awards spotlighted exceptional achievements within seven sectors, recognizing organizations that have set a benchmark in delivering outstanding customer experiences
November 13, 2024The 2024 CX Awards spotlighted exceptional achievements within the Travel and Hospitality sector, recognizing organizations that have set a benchmark in delivering outstanding customer experiences.
November 13, 2024The 2024 CX Awards spotlighted exceptional achievements within the Healthcare sector, recognizing organizations that have set a benchmark in delivering outstanding customer experiences.
