Managing Technology

Managers must make deliberate choices to support older workers’ use of complex technologies.

To get the most from corporate knowledge-sharing tools, encourage users to engage with more content, not just build their personal brand.

Scientists and entrepreneurs working on the world’s most urgent problems can’t solve them without funders who understand deep-tech opportunities and take long-term views.

When individuals trust that a company is using their data responsibly, they are willing to share more data, enabling the company to increase its customer engagement.

Those that succeed with this difficult work break it into three stages, each with its own guiding metrics.