Managing Technology

A new book reviewing 1,000 years of technological progress reveals how it benefits entrenched interests.

Companies from Zoom to Slack lean on the product itself to find customers, convert them to paying, and drive rapid growth in revenues and services — without adding more staff.

Most corporate boards lack directors with adequate skills to oversee cyber risk. New SEC regulations make correcting that deficiency more urgent.

Tension between business executives and IT professionals can be managed in ways that build respect for each other’s capabilities — and open new doors in the process.

One Unilever policy states that any decision that has a significant life impact on an individual should not be fully automated.