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Cloud Security Solutions Gain Prominence in MEA

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Cloud Security Solutions Gain Prominence in MEA

According to Genetec, cloud, collaboration, and analytics will take center stage in 2024.

MITSloan ME Editorial

February 06, 2024

Poor Customer Service Comes with Growing Costs

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Poor Customer Service Comes with Growing Costs

New research from the XM Institute based on World Bank data shows bad customer service threatens $3.7 trillion annually.

MITSloan ME Editorial

February 05, 2024

Gen AI can Transform Fraud Detection and Customer Service in the Insurance Industry

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Gen AI can Transform Fraud Detection and Customer Service in the Insurance Industry

Gen AI is not just enhancing operational efficiencies but also empowering strategic decision-making.

MITSloan ME Editorial

February 01, 2024

Nearly 40% of CFOs do not Completely Trust their Organization's Financial Data

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Nearly 40% of CFOs do not Completely Trust their Organization's Financial Data

Errors due to manual processing of critical finance and accounting activities identified as key issue negatively impacting trust.

MITSloan ME Editorial

January 31, 2024

Strategic Communicators Have More Influence to Drive Business Growth

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Strategic Communicators Have More Influence to Drive Business Growth

A new report examines opportunities and challenges for PR pros, including Gen AI adoption, influence in the C-suite, and budget constraints.

MITSloan ME Editorial

January 30, 2024

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