Strategy

The data streams generated by customers using smart, connected products can lead to new products and services.

New research suggests that taking a holistic approach to strategically managing all contributors in the workforce ecosystem can enable enterprise success.

Research reveals that a focus on finances is no substitute for creating customer value when a company is struggling.

Companies are adopting a new communications strategy: publicly disclosing unflattering information about lapses and misdeeds. New research indicates that doing so is effective for building trust.

Capitalizing on big opportunities and solving systemic problems will require organizations to come together to develop strategies as a group.