Strategy

To build a flexible supply chain workforce, companies need to widen employees’ view, embrace technology, and engage a diverse talent pool.

The data streams generated by customers using smart, connected products can lead to new products and services.

New research suggests that taking a holistic approach to strategically managing all contributors in the workforce ecosystem can enable enterprise success.

Research reveals that a focus on finances is no substitute for creating customer value when a company is struggling.

Companies are adopting a new communications strategy: publicly disclosing unflattering information about lapses and misdeeds. New research indicates that doing so is effective for building trust.