Technology Innovation Strategy

Explore six steps for using AI with external partners in new ways to drive product and business model innovations.

In this interview, e& UAE CEO Masood M. Sharif Mahmood discusses the company's transformation into a leading tech brand, emphasizing AI, data analytics, and their impact on customer experience CX and brand strength.

The BFSI transformation is creating a symbiotic loop where industry is driving customers and vice versa – one that is creating an infrastructure for modern, mobile-first commerce – driven but not limited to payments.

Key industry leaders discuss strategies, challenges, and use cases for integrating genAI in the public sector by private players.

To capitalize on emerging technologies while mitigating unanticipated consequences, innovation managers need to establish a systematic review process.