Workplace, Teams, & Culture

When making a presentation, leaders need to balance appeals to both logic and emotion — the head and the heart.

Here’s how to address and prevent both public challenges and more subtle forms of sabotage that damage your credibility and fuel a toxic culture.

Younger workers want virtual and in-person touch points with the middle managers just above them. Here’s how to do hybrid better — without return-to-office mandates.

Intense monitoring of individual output doesn’t lead to more productive employees and can limit workers’ professional growth.

Knowing your strengths is the basis of building long-term customer relationships where value is cocreated between seller and buyer.